Shipping Policy

We are proud to offer FREE Worldwide Shipping on all orders.

Most orders arrive within 4-7  days.

All orders will be dispatched from our warehouse within 1 business day. 

Priority Insured Shipping - covers customer in case the product is lost, damaged or stolen during shipment. Please notify NormaFlix via email and we will send out a replacement as soon as possible. 

We have the most suppliers and warehouses in the EU, US, AUS & NZ. Therefore, deliveres will be fastest in these countries as well 

 SHIPPING COSTS

We offer free shipping service for all products in the NormaFlix Store.

For some remote countries and regions where shipping costs are high, it results in a loss for our business. In such cases, we need you to supplement the shipping costs accordingly. Examples of countries include Réunion, Kazakhstan,Greece, Colombia, Costa Rica,. For the United States, remote areas such as Alaska and Hawaii are not eligible for free shipping.

The additional shipping fee is automatically calculated by the system and will be displayed along with the calculated results after you fill in the shipping address.

The additional shipping fee´s in remote areas & and countries outside Europe, US, AUS and NZ ranges from $19.99 to $29.99 (depending on your country and region). 

 

REGARDING INCORRECT SHIPPING ADDRESS

If you have provided an incorrect shipping address, please promptly contact our customer service (email: group@ajsnordic.com). Usually, within one business day, we can intercept the shipment and correct the delivery information.